IPTV Canada FAQ: 20 answers before you buy
This IPTV Canada FAQ answers the twenty questions Canadians ask most before and after ordering, in the words they type into a search box. Each answer is complete on its own. If your question is not here, the live chat on this site is open 24/7, or write to [email protected].
IPTV Canada FAQ: about IPTV
What is iptv?
IPTV, Internet Protocol Television, is live and on-demand television delivered as a data stream over your internet connection rather than through cable, satellite or an antenna. You watch it in a player app on a device you already own. IPTV True North supplies the login the app uses; the content categories are live sports, movies, series, kids and family, news and documentaries.
How does iptv work?
Your app signs in with the Xtream Codes details or M3U link we send by e-mail. When you choose a programme, the server sends only that stream to your device, so bandwidth is used efficiently. A connection of about 25 Mbps is comfortable for one HD stream, and a wired connection is more stable than Wi-Fi. There is no receiver to rent and no dish to install. Our blog post What is IPTV and how does it work in Canada? goes deeper.
What does iptv stand for?
Internet Protocol Television. "Internet Protocol" is the addressing system that moves data across the internet; IPTV simply uses it to carry television.
What is epg in iptv?
EPG stands for Electronic Programme Guide: the on-screen grid showing what is playing now and next on each channel. With an Xtream Codes login the EPG loads automatically in apps such as IPTV Smarters Pro and TiviMate. If the guide is empty, force a refresh in the app and wait a few minutes; the first download is the slowest.
Is iptv legal in canada?
IPTV as a technology is lawful. Whether a particular stream is lawful depends on the rights held by its source, judged under the Copyright Act. We cannot give legal advice and do not claim to be a legal or licensed provider. Our neutral explainer Is IPTV legal in Canada? sets out the law.
Plans and prices
How much is iptv?
With IPTV True North, one screen costs $19 CAD for 1 month, $79 CAD for 12 months or $139 CAD for 24 months. Twelve-month multi-screen plans cost $129 CAD for 2 screens, $169 CAD for 3 screens and $199 CAD for 4 screens. Every price includes tax and is paid once. See the price page.
Does my plan renew automatically?
No. Every plan has a fixed term and ends on its end date. We store no payment method and never charge you again without a new order. To continue, you order a new term in the chat; your login stays the same.
How many screens can I use?
As many installs as you like, but only the number in your plan may play at the same time: 1 on the single-screen plans, 2, 3 or 4 on the multi-screen plans. More than 4 is quoted in the chat. See the subscription hub.
Can I change plans during my term?
Yes. Ask in the chat; the agent quotes the difference for the time remaining and explains how the change is applied.
Is iptv worth it?
That depends on what you watch. If you want live television across sports, news and kids content plus on-demand movies and series in one app, on hardware you already own, at a tax-included CAD price with no renewal, IPTV True North is built for that. The 24-hour trial answers the question on your own TV.
Trial, ordering and payment
How do I get the free trial?
Open the live chat on this site, ask for the 24-hour trial and tell us which device you plan to use. Your login arrives by e-mail. No payment details are requested; one trial per person. Details on the free trial page.
How to buy iptv?
Pick a plan on the subscription hub, press the order button, and the live chat opens with the plan and price filled in. Choose Interac e-Transfer, Visa or Mastercard, PayPal or crypto and follow the agent's instructions. Your login is sent by e-mail once payment is confirmed.
How to pay for iptv?
Interac e-Transfer, Visa or Mastercard, PayPal or crypto. The amount is exactly the plan price shown; tax is already included and there is no checkout fee.
How to activate iptv after paying?
Once your payment is confirmed, your login details are sent to your e-mail address. Install a player on your device following the install hub, enter the details, and the channel list and EPG load.
Devices and setup
Which devices work with IPTV True North?
Fire TV Stick and Cube, Android TV and Google TV boxes, Nvidia Shield, Chromecast, Apple TV, Samsung and LG Smart TVs, Roku, Formuler and MAG boxes, iPhone and iPad, Android phones and tablets, Windows and Mac. Each has numbered steps in the install hub.
How to set up iptv?
Install a player app on your device, choose the Xtream Codes login, enter the server URL, username and password from your e-mail, and wait for the channel list and EPG to load. Device-by-device steps: how to set up IPTV.
Which app should I use?
On Fire TV and Android TV, TiviMate or IPTV Smarters Pro. On Samsung, LG, phones, Windows and Mac, IPTV Smarters Pro. On Apple devices, IPTV Smarters Player or GSE Smart IPTV. The IPTV apps page compares them.
Do I need an IPTV box?
Usually not. Any Fire TV Stick, Android box, Apple TV, Roku or recent Samsung or LG Smart TV runs an IPTV app. A dedicated box is only worth buying for a main TV where you want Ethernet and more memory. See IPTV box: do you need one?.
Problems
Why does my iptv keep freezing?
Most often Wi-Fi congestion at peak hours. Connect the TV by Ethernet, switch to the 5 GHz band, pause other downloads and increase the buffer in the app. If every channel fails on every device including mobile data, open the chat. Full checklist: IPTV not working.
How do I contact support?
Through the 24/7 live chat on this site, or by e-mail at [email protected]. Support is in English. Tell us your device, your app and what fails, and whether it works on another device. See the contact page.
Still have a question? Open the chat or start the 24-hour free trial.
Question not answered?
Open the chat, 24/7, or start the 24-hour free trial and see for yourself.